FAQ

Can the checkbox be checked automatically ?

As of October 6th, Facebook changed their policies so that the checkbox will be unchecked by default.

Who is the sender of the messages ?

After you install Mecart, you will connect a Facebook Page to our App. All of the messages will be sent automatically through your Facebook Page.

Can my visitors opt-out at any time and not receive the messages ?

Yes. They can opt-out by typing unsubscribe when messaging your Facebook Page or you can opt-out them when viewing the opted-in users.

Why do I see extra sales in dollars, but not my own currency ?

Every order made with our app is converted to dollars automatically. This will not affect abandoned cart or order notifications.